Reviews

At Country Suburban Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
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See What Our Customers Have to Say - 247 Reviews

Jeana
05/26/2025
05/26/2025
The first time I had an a/c unit installed by Country Suburban was 8 years ago in my old house and if I ever needed them they were always there immediately. I just bought a new house and within a week Harry had another unit installed. They are so dependable and reasonable. The professionals who installed my new unit(Jason and Jada) were so polite and did a fantastic job. Jason explained the unit in detail and showed me how to change my filter. I highly recommend Country Suburban.

Jeana
05/25/2025
Located in Herkimer
05/25/2025
Located in Herkimer
I just wanted to give a big thanks for the awesome job Jason and Jada did nstalling my new A/C unit! From start to finish, everything went super smoothly. They were polite, efficient, and incredibly helpful the whole time.They showed up right on time, walked me through the whole process, and made sure everything was working perfectly before they left. Plus, they were just genuinely nice people professional but also friendly and easy to talk to. Its not every day you get service like that!Thanks again, Country Suburban for making this such a great experience. ---
Service: New System Installation

Melanie Frisch
05/23/2025
05/23/2025
I had the service tech, Destiny, come out to fix my hot water tank. She was very knowledgeable and professional. She is an asset to the company. If I ever need service again, I will make sure to ask for her as I was comfortable with her knowledge and expertise in fixing my issue.

Jeff O
05/16/2025
05/16/2025
All of a sudden, water started to leak from my ceiling. I called Country Suburban, and Jake came out within a half hour, quickly diagnosed the issue and stopped the leak from my furnace unit...he was professional, knowledgeable and efficient. This was my first contact with Country Suburban, and I was very happy with the service. I thought the bill was going to be outrageous considering it was 730 on a weekday and it was an emergency call. It wasn't at all... very reasonable! Highly recommend...

William
05/06/2025
Located in Oriskany
05/06/2025
Located in Oriskany
We recently had a new furnace installed. I would like to thank Cathy in the front office for coordinating the process. Cathy is great communicator and has a very positive attitude she is very knowledgeable and made the process so easy she is the best thank you
Service: New System Installation

William
04/30/2025
Located in Oriskany
04/30/2025
Located in Oriskany
Just would like to say THANK YOU to Jason and Kyle and their team. They did an absolutely impeccable job installing our new furnace. They were always polite, respectful, and very knowledgeable. Thanks again Countysuburban for your excellent service.
Service: New System Installation

Elaine Desantis
04/24/2025
04/24/2025
Just had a really nice guy come out had a part put in by another guy who's not there no more which i bet he put a used part in for it to go so fast . we only used it two months then covered it for winter until now . that part should have lasted longer then two months . Harry took care us great company would highly recommend them. They do work with you and are not out there to take your money like some places

Larry's UAS
03/17/2025
03/17/2025
My Geo thermal heat pump needed a little TLC. A pleasant gentleman, not afraid of an older heat pump, took a look, had patience and next thing I know the system was like new. The appointment did not take long to get. I am very happy. The only negative was the cost of the R22 but it was worth it. Thanks for a great job.
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