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At Country Suburban Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
247 Reviews

Richelle Cumm
05/29/2025
Located in Little Falls
Our installer was named Craig very polite and fast at his job. Very pleased with his work.
Service: New System Installation
Kendo Gooden
05/28/2025
Craig installed my air conditioner and did an amazing job with everything
Stefan S.
05/27/2025
Professional service from Craig and his maintenance (a/c installation). He reflects the company’s excellent values. I cannot express how grateful I am to have had service from him and the company.
Christine R Montana
05/27/2025
Located in Rome
Craig came and installed our air conditioner. On time when they said they be here. Great job and quickly done. Thank you!
Service: New System Installation
Jeana
05/26/2025
The first time I had an a/c unit installed by Country Suburban was 8 years ago in my old house and if I ever needed them they were always there immediately. I just bought a new house and within a week Harry had another unit installed. They are so dependable and reasonable. The professionals who installed my new unit(Jason and Jada) were so polite and did a fantastic job. Jason explained the unit in detail and showed me how to change my filter. I highly recommend Country Suburban.
Jeana
05/25/2025
Located in Herkimer
I just wanted to give a big thanks for the awesome job Jason and Jada did nstalling my new A/C unit! From start to finish, everything went super smoothly. They were polite, efficient, and incredibly helpful the whole time.They showed up right on time, walked me through the whole process, and made sure everything was working perfectly before they left. Plus, they were just genuinely nice people professional but also friendly and easy to talk to. Its not every day you get service like that!Thanks again, Country Suburban for making this such a great experience. ---
Service: New System Installation
Melanie Frisch
05/23/2025
I had the service tech, Destiny, come out to fix my hot water tank. She was very knowledgeable and professional. She is an asset to the company. If I ever need service again, I will make sure to ask for her as I was comfortable with her knowledge and expertise in fixing my issue.
Dana Alomar
05/20/2025
They came and installed my AC was very kind. Craig was amazing. Thank you
Jeff O
05/16/2025
All of a sudden, water started to leak from my ceiling. I called Country Suburban, and Jake came out within a half hour, quickly diagnosed the issue and stopped the leak from my furnace unit...he was professional, knowledgeable and efficient. This was my first contact with Country Suburban, and I was very happy with the service. I thought the bill was going to be outrageous considering it was 730 on a weekday and it was an emergency call. It wasn't at all... very reasonable! Highly recommend...
CHRISSY SERVISS
05/08/2025
William
05/06/2025
Located in Oriskany
We recently had a new furnace installed. I would like to thank Cathy in the front office for coordinating the process. Cathy is great communicator and has a very positive attitude she is very knowledgeable and made the process so easy she is the best thank you
Service: New System Installation
William
04/30/2025
Located in Oriskany
Just would like to say THANK YOU to Jason and Kyle and their team. They did an absolutely impeccable job installing our new furnace. They were always polite, respectful, and very knowledgeable. Thanks again Countysuburban for your excellent service.
Service: New System Installation
Dan Meerschaert
04/28/2025
Over the weekend my heat stopped working. These guys answered the phone, and Jeff M came out and solved all our problems. We'll call them every time!
Gary Cingranelli
04/27/2025
Located in Stittville
Installed my new generator. Does excellent work.
Service: New System Installation
Roman Cardarelli
04/27/2025
Country Suburban did an absolutely impeccable job spray foaming and installing heat pumps and hot water tanks at my rental property. The work was efficient, clean, and done with true professionalism. Highly recommend them for anyone looking for top-notch service!
William Bentley
04/26/2025
Country Suburban installed two new Lennox heat pumps in our home in Sauquoit. I was very pleased with the installation. Thanks!!
Elaine Desantis
04/24/2025
Just had a really nice guy come out had a part put in by another guy who's not there no more which i bet he put a used part in for it to go so fast . we only used it two months then covered it for winter until now . that part should have lasted longer then two months . Harry took care us great company would highly recommend them. They do work with you and are not out there to take your money like some places
Nick Maxwell
04/11/2025
Harry and all his guys are supper great and do great work can not ask for a better company I had a problem and they came right out and the tech nick they sent out was supper awesome and a great kid he did great work I would recommend them to anyone keep the good work guys
William F Gamett
04/01/2025
Located in Rome
Excellent. Knowledgeable and great at answering questions. Called to let me know she was running --- early--- great personality and very professional. Destiny is awesome , thank you sooooo much.
Service: Preventive Maintenance
Larry's UAS
03/17/2025
My Geo thermal heat pump needed a little TLC. A pleasant gentleman, not afraid of an older heat pump, took a look, had patience and next thing I know the system was like new. The appointment did not take long to get. I am very happy. The only negative was the cost of the R22 but it was worth it. Thanks for a great job.
Robert MacLasco
03/04/2025
Located in Cooperstown
Great service from estimate to installation. Highly recommend. Good people to work with!!!!
Service: New System Installation
Nicholas DiNova
02/20/2025
Heating was replaced less than a year ago and have been very satisfied with unit and reduced electric bill. Staff was great to work with as well.
Tammy
02/19/2025
Located in Camden
all aspects thus far have been great... polite.knowledgable.friendly....and quick.
Gary Cingranelli
02/18/2025
Harry installed my Lenox furnace and ac unit last year did a excellent job .his guys were great.he did so good this fall i had him install a generic generator works great .he also installed one for my sister and brother. Every one was very happy with his service.
Patrick Anson
02/15/2025
Country Suburban - I needed a boiler put in asap and Country Suburban made it happen. The price was very reasonable, the quality of work and the staff personality was excellent. Highly recommended this company for your air conditioning and heating needs.
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