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At Country Suburban Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
255 Reviews

Dark Wolf22 Darkside
08/12/2025
Fred Samel
08/01/2025
Country Suburban - Has helped with numerous projects updates/repairs. The owner and the team are very attentive. Thank you
James Anania
08/01/2025
I had 5 units installed several years ago and another 2 units last year. Has made a big improvement in quality of life for my family. Heating function in winter to supplement baseboard makes the necessary rooms toasty. The best however, is the AC and dehumidifier mode that cools the house. Harry’s install team did an amazing job working on my 200 yr old home and very importantly, their service department responds immediately if any issues of which I have had none, other than routine cleaning. Highly recommend this company.
Stephen Harris
08/01/2025
Country Suburban HVAC . . . Our Business has done over $100,000 of HVAC installs over the last several years, plus another $56,000 at our private properties . . . the work and service after the sale is par none . . . super friendly, its like doing business with your "next door neighbor" type of service. We were the first in our area to Air Condition our Auto Repair Shop . . . Auto Techs have it tough enough as it is . . . we found it greatly improved our shop productivity in the summer months. Could not say enough good things about C-S HVAC - Steve H. at Royal Chrysler - Hyundai of Oneonta, NY
Rick Green
07/10/2025
Jeff was outstanding. Suburban confirmed appointment, arrived on time, very through, exhaust, adjusted propane psi, condensate system, ignigter, cleaned detector...very excellent job A young women checked my AC today 7/10/25. What an outstanding job. Lots of suggestions. Excellent.
Larisa Graziano
07/01/2025
This was our first time dealing with Country Suburban. They evaluated our situation and provided us with a fair and reasonable estimate. They were accommodating to our busy schedule. They were able to replace not only our furnace, but our HVAC, during several of the hottest days this summer. Kyle, Jess, and Jason were quick, efficient, and professional. They took the time to explain everything to us. We would definitely recommend them to family, friends, and the community.
Justin S
06/14/2025
Very professional company, quick with their service. Called on Wednesday at 430pm for preventive maintenance, offered Friday am service, technician showed up Friday on time upon doing the service determined there was a leak in my AC, gave options and I decided to do a replacement. Saturday Morning the installers were here putting in the new unit. Great Service very knowledgeable, people in the office very friendly and helpful giving options for financing.
Alfred
06/13/2025
Located in Westmoreland
Needed servicing on our AC. Destiny was the name of the Technician who performed the service. Very friendly and knowledgeable. Thank you
Service: System Repair
Justin
06/13/2025
Located in Utica
Very professional company, quick with their service. Called on Wednesday at 430pm for preventive maintenance, offered Friday am service, technician showed up Friday on time upon doing the service determined there was a leak in my AC, gave options and I decided to do a replacement. Saturday Morning the installers were here putting in the new unit. Great Service very knowledgeable, people in the office very friendly and helpful giving options for financing.
Service: New System Installation
Nicole Leon
06/04/2025
Greg was very friendly and did everything we asked I am very happy with the serivce
Nicole Leo
06/04/2025
Located in Ilion
Greg was a good person first time I have had an a/c unit installed by country suburban and he did wonderful he made sure it worked and installed it like it should be. I rate them 100% good people
Service: New System Installation
Richelle Cumm
05/29/2025
Located in Little Falls
Our installer was named Craig very polite and fast at his job. Very pleased with his work.
Service: New System Installation
Kendo Gooden
05/28/2025
Craig installed my air conditioner and did an amazing job with everything
Stefan S.
05/27/2025
Professional service from Craig and his maintenance (a/c installation). He reflects the company’s excellent values. I cannot express how grateful I am to have had service from him and the company.
Christine R Montana
05/27/2025
Located in Rome
Craig came and installed our air conditioner. On time when they said they be here. Great job and quickly done. Thank you!
Service: New System Installation
Jeana
05/26/2025
The first time I had an a/c unit installed by Country Suburban was 8 years ago in my old house and if I ever needed them they were always there immediately. I just bought a new house and within a week Harry had another unit installed. They are so dependable and reasonable. The professionals who installed my new unit(Jason and Jada) were so polite and did a fantastic job. Jason explained the unit in detail and showed me how to change my filter. I highly recommend Country Suburban.
Jeana
05/25/2025
Located in Herkimer
I just wanted to give a big thanks for the awesome job Jason and Jada did nstalling my new A/C unit! From start to finish, everything went super smoothly. They were polite, efficient, and incredibly helpful the whole time.They showed up right on time, walked me through the whole process, and made sure everything was working perfectly before they left. Plus, they were just genuinely nice people professional but also friendly and easy to talk to. Its not every day you get service like that!Thanks again, Country Suburban for making this such a great experience. ---
Service: New System Installation
Melanie Frisch
05/23/2025
I had the service tech, Destiny, come out to fix my hot water tank. She was very knowledgeable and professional. She is an asset to the company. If I ever need service again, I will make sure to ask for her as I was comfortable with her knowledge and expertise in fixing my issue.
Dana Alomar
05/20/2025
They came and installed my AC was very kind. Craig was amazing. Thank you
Jeff O
05/16/2025
All of a sudden, water started to leak from my ceiling. I called Country Suburban, and Jake came out within a half hour, quickly diagnosed the issue and stopped the leak from my furnace unit...he was professional, knowledgeable and efficient. This was my first contact with Country Suburban, and I was very happy with the service. I thought the bill was going to be outrageous considering it was 730 on a weekday and it was an emergency call. It wasn't at all... very reasonable! Highly recommend...
CHRISSY SERVISS
05/08/2025
William
05/06/2025
Located in Oriskany
We recently had a new furnace installed. I would like to thank Cathy in the front office for coordinating the process. Cathy is great communicator and has a very positive attitude she is very knowledgeable and made the process so easy she is the best thank you
Service: New System Installation
William
04/30/2025
Located in Oriskany
Just would like to say THANK YOU to Jason and Kyle and their team. They did an absolutely impeccable job installing our new furnace. They were always polite, respectful, and very knowledgeable. Thanks again Countysuburban for your excellent service.
Service: New System Installation
Dan Meerschaert
04/28/2025
Over the weekend my heat stopped working. These guys answered the phone, and Jeff M came out and solved all our problems. We'll call them every time!
Gary Cingranelli
04/27/2025
Located in Stittville
Installed my new generator. Does excellent work.
Service: New System Installation
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