Reviews
At Country Suburban Heating & Air Conditioning, Inc. we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 271 Reviews

Pastor Mike Servello
03/19/2026
Located in Utica
03/19/2026
Located in Utica
My furnace died on a Saturday in the middle of winter. Country suburban and their team went above and beyond to get my furnace replaced that day. It was no easy task considering my furnace is a hot water heater/boiler combo unit. Really appreciate their service & reasonable prices.

JULIE COX
03/19/2026
Located in HERKIMER
03/19/2026
Located in HERKIMER
The team installed a new boiler system and radiators though out the house and electrical heat on our third floor. The team was very professional and pleasant to work with. I would definitely recommend Country Suburban if you needs any services.
Service: New System Installation

Michelle Ward
02/10/2026
Located in Utica
02/10/2026
Located in Utica
Nick was wonderful to work with. Answered my emergency call and was at my house within 5 minutes. Both times he came to my house he was very professional and fixed my issues immediately! I would definitely recommend Nick for service on your furnace and central air!

Roxanne Lucenti
01/01/2026
Located in Utica
01/01/2026
Located in Utica
We have been extremely happy with Country Suburban because of their service levels exceeding expectations. This week Tylan came to service our furnace and as an exceptional example of what customer service should be. He was friendly, efficient and above all else very knowledgeable. Highly recommend.

Casey Mcgraw
12/30/2025
Located in Utica
12/30/2025
Located in Utica
If you ever need your heater fixed, call these guys!! Thank you Damian(sorry if i spelt it wrong 😅) If we ever run into any issues please be the one to come again! Quality of service/Knowledge 5 big stars ⭐️ Super helpful, kind and broke down everything to where we can understand and upkeep 🥰 Keep doing what you’re doing and thank you so much 🥰 And to anyone wondering about prices, it’s worth every penny especially if damian is you tech💕💕💕

Wannabejke
10/25/2025
10/25/2025
Nick from Country Suburban serviced my furnace and he was extremely professional and respectful. He fixed the problem quite easily and took the time to explain it to me. I was very impressed with him and will definately call Country Suburban again if I need anything repaired or serviced.

Todd Evans
09/23/2025
Located in Boonville
09/23/2025
Located in Boonville
Harry came out to give a quote about 12 hours after I called. Today he sent Jason and Freddy out to install my new air handler and take out the old electric furnace. Jason and Freddy showed up on time, communicated well through the whole install, would recommend them for any job. Job well done fellas. 10/10 service and expertise
Service: New System Installation

James Anania
08/01/2025
Located in Utica
08/01/2025
Located in Utica
I had 5 units installed several years ago and another 2 units last year. Has made a big improvement in quality of life for my family. Heating function in winter to supplement baseboard makes the necessary rooms toasty. The best however, is the AC and dehumidifier mode that cools the house.
Harry’s install team did an amazing job working on my 200 yr old home and very importantly, their service department responds immediately if any issues of which I have had none, other than routine cleaning. Highly recommend this company.

Stephen Harris
08/01/2025
Located in Utica
08/01/2025
Located in Utica
Country Suburban HVAC . . . Our Business has done over $100,000 of HVAC installs over the last several years, plus another $56,000 at our private properties . . . the work and service after the sale is par none . . . super friendly, its like doing business with your "next door neighbor" type of service. We were the first in our area to Air Condition our Auto Repair Shop . . . Auto Techs have it tough enough as it is . . . we found it greatly improved our shop productivity in the summer months. Could not say enough good things about C-S HVAC - Steve H. at Royal Chrysler - Hyundai of Oneonta, NY

Rick Green
07/10/2025
Located in Utica
07/10/2025
Located in Utica
Jeff was outstanding. Suburban confirmed appointment, arrived on time, very through, exhaust, adjusted propane psi, condensate system, ignigter, cleaned detector...very excellent job
A young women checked my AC today 7/10/25. What an outstanding job. Lots of suggestions. Excellent.

Larisa Graziano
07/01/2025
Located in Utica
07/01/2025
Located in Utica
This was our first time dealing with Country Suburban. They evaluated our situation and provided us with a fair and reasonable estimate. They were accommodating to our busy schedule. They were able to replace not only our furnace, but our HVAC, during several of the hottest days this summer. Kyle, Jess, and Jason were quick, efficient, and professional. They took the time to explain everything to us. We would definitely recommend them to family, friends, and the community.
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